Klickitat PUD Commission Approves Relief For Customers
Klickitat PUD commissioners unanimously approved allowing for methods to help provide relief for those customers impacted by the COVID-19 crisis. The utility has suspended disconnection of services due to non-payment; and late payment fees are being waived. Customers are encouraged to maintain contact regarding their accounts and to call customer service if they become affected by this situation. Payment arrangements can be made to help mitigate the economic impacts. Customers are also encouraged to access additional assistance programs such as Operation Warm Heart and Washington Gorge Action Program. Account information is available 24/7 through SmartHub which can be accessed either through klickitatpud.com or through the SmartHub app on smart phones and devices. Customers can contact customer service representatives via telephone at 800.548.8357 or 800.548.8358.